Sustainability is a core value of the tourism experiences that we provide to our travelers and we commit to actively improving our sustainability management and performance.

 

Accommodations

Preference is given to accommodations that work with internationally-recognised certifications such as Travelife, or those that are acknowledged by the Global Sustainable Tourism Council (GSTC). When no suitable certified accommodations are available, preference is given to accommodations with a positive and verifiable reputation on sustainability practices.”

 

Equipment

When buying new equipment, the company gives preference to low energy equipment, based on highest local available standards

 

Waste

We adhere to the 5R rule for zero waste policy.

1. Refuse: refuse what we don’t need

Our company prevents avoidable waste. This involves saying “no” to promotional samples, junk mail, single-use disposables such as bags, straws, cups, and cutlery or any short-lived form of unnecessary items.

2. Reduce what you do need

Reducing what we need implies being mindful about our purchasing decisions. It means avoiding impulse purchases and making conscious purchases in bulk to avoid extra packaging.

3. Reuse, extend the useful life of the product

We are repairing instead of throwing / replacing products and switching single-use items by permanent alternatives.

4. Recycle what you cannot refuse, reduce or reuse

Recycling comes as the last option after refusing, reduce and reusing. The municipality provides us with recycling options for recyclable waste, collected regularly from our headquarters.

5. Rot what is left

Rot or transform what is left. This applies mainly to organic waste coming from food, that we compost and donate whenever possible.

 

Excursions

Our excursion providers do not offer products or services that harm humans, animals, plants, natural resources (e.g., water/energy), or products that are socially/culturally unacceptable. No activities where captive wildlife is held are offered, except for properly regulated activities in compliance with local, national, and international law. Excursions, which include interactions with wildlife, comply with relevant codes of conduct. Any disturbance of natural ecosystems is minimized.

 

Guides

We give preference to local tour leaders, representatives, and guides, and we ensure the following principles are respected:

 

• Guides recruited have the relevant qualifications for the type of tour, and appropriate level of expertise as required by local regulations;
• Our company recruits licensed guides;
• Guides recruited meet the legal minimum age to work and have clear contract employment documentation;
• Guides are informed about appropriate behaviors towards travelers;
• Guides are regularly trained and provided with the necessary knowledge (including first aid, sustainability, destination, customer service, etc.)

 

Destinations

We consider sustainability aspects in destinations in the selection of new destinations and in the product development process. We intend to provide social and environmental benefits to the communities we visit. We understand the importance of visitor dispersion and of not exceeding the carrying capacity of destinations; therefore, we encourage the promotion of lesser-known areas (with the approval of the local community), to prevent over tourism and its negative impacts”.

 

Action and education on sustainability

 

• We have internal procedures that enable us to monitor and evaluate how our actions towards sustainability have been implemented and what the results are.
• We encourage travellers to adopt environmentally wise actions during their trips and we provide them with the necessary information to allow them be mindful of their impact.
• We ask guides to give facts about fauna/flora observed and environmental issues of the area visited.
• We suggest best practices models to our service providers to help them improve their activity and raise the sustainability standards they have in place.
• We comply with all relevant national laws protecting the rights of our employees.
• We expect that our suppliers takes preventative measures to ensure that children are protected from tourism-related sexual exploitation and all potential forms of abuse or exploitation. Any suspicious behavior must be reported to local authorities. Not taking adequate measures to prevent sexual exploitation of children within our direct supply chain can result in the early termination of our contract with the supplier.