Private Data Protection
HELLO,
In order to align with the regulations imposed by the GDPR (General Data Protection Regulation), applyin since May 25, 2018 concerning the protection of personal data, data that we have collected and kept safe from the moment when we had the first contact with the purpose to maintain human contact between our company and yourselves, we invite you to confirm that you agree that PAN TRAVEL travel agency keeps record of your personal data.
This data has and will never be shared with any person or institution and you can request “forgetting” at any time, meaning that this data will be erased.
Obviously in this case we will never be able to contact you again, not even for good wishes for Easter and New Year.
You can ask to be “forgotten” at any time, this means that all your details will be erased from our archives.
Note: All data will be stored in our secure data base.
1. Collection of your personal data
The personal data we collect about you may include, but is not limited to: your name, email address, mailing address, telephone number, billing information, booking details and other information. that you can provide to us about yourself by electronic mail (email), registration form for a trip, stay or any other service offered by our company.
When you are visiting our website, no personal data is collected or recorded by our company (cookies, Ip address etc.)
We use the personal data that we collect about you only for specific purposes, in particular, without this being limiting, to offer our services to you, to manage your registration, your contract and your payments, to manage reservations, to communicate with to you about details of our services, to otherwise provide you with customer service, to notify you of changes to our terms or privacy policy, to improve our site and services, to notify you of promotions and special offers, and to settle disputes or resolve problems.
We only use your personal data when we are permitted to do so by law. In general, we use your personal data:
– when we need it to perform the contract we conclude with you.
– when this is necessary for the defense of our legitimate interests (or those of a third party) and your interests and your fundamental rights do not outweigh these interests.
– when we have to comply with a legal or regulatory obligation.
2. Third parties with whom we may share your personal data
SC PAN TRAVEL COMTUR SRL may share your information with other parties.
2.1 When we are required by law to do so, we will share personal data in order to protect our customers, the site, as well as our business, and our rights and property.
Unless you expressly agree, PAN TRAVEL will never share your email address with other people, nor display it publicly.
2.2 Suppliers, including, without limitation, hotels, airlines, restaurants, car rental companies or activity providers, or property managers or owners who perform your travel reservations.
The information we share with suppliers to facilitate bookings is handled in accordance with the privacy policies of those suppliers, with the exception of payment information. We share payment information only when necessary for travel bookings. In some cases, we send your request to a third party site or pass your information securely to the provider of the booked trip in order to complete the transaction. Please note that unless otherwise specified, Pan Travel processes your payment.
Please note that these suppliers may also contact you, if necessary, in order to obtain additional information about you or your stay, in order to facilitate your reservations or for other purposes consistent with the practices described in their policy. privacy policy and their terms of use.
2.3 Business partners with whom we can jointly offer products or services. You know when a third party is involved in the use of the requested product or service, as long as their name appears next to ours or separately. If you choose to access these optional services, we may share information about you, including your personal data, with these partners. Please note that we do not control the confidentiality practices of these third-party commercial agents.
We may also share your information if we believe, in our sole discretion, that it is necessary:
– to comply with lawful and enforceable subpoenas, court orders or other legal proceedings
– to defend ourselves against any legal action or under other requirements provided by law (in such cases, we reserve the right to assert any legal right or legal objection that we have or to renounce)
– to investigate or act on any suspected illegal activity or to prevent such activity by our customers or others in accordance with our terms of use and other agreements
– in accordance with a corporate transaction, such as an assignment, merger, consolidation or sale of assets, or in the unlikely event of bankruptcy.
In all other cases, we notify you when personal data concerning you is shared with third parties, and you have the option of objecting to such sharing.
3. How long do we keep record of your personal data
We keep your personal data only for as long as it is necessary for the purposes for which we collected it, including the compliance with any legal or accounting requirements and any legal accountability obligations.
In order to determine the appropriate storing period for personal data, we take into account the amount, nature and sensitivity of the personal data, the potential risk of harm in the event of unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and the possibility of achieving these purposes by other means, as well as the applicable legal requirements.